Contact Us
We're happy to help with questions about orders, products, returns and selling your CDs and DVDs to us.
Customer Services
Acoustic Matters
Email: support@acousticmatters.uk
Telephone: 07801 187198
Opening hours:
Monday – Friday 10 am - 5 pm
Saturday: 10 am – 5 pm
Postal Address
Acoustic Matters
5 Canterbury Road
Sittingbourne
Kent
ME10 4SG
United Kingdom
Orders
If you are contacting us about an order, please include your order number so that we can deal with your enquiry as quickly as possible.
Returns
For returns and refunds, please see our Returns & Refunds page before sending an item back.
Selling Your Media
If you are contacting us about selling CDs or DVDs, please include your sell order number where one has already been created.
You can start a selling request here:
https://acousticmatters.uk/sell
General Enquiries
For general enquiries, please email:
support@acousticmatters.uk
We aim to respond to enquiries within 1 working day.