Cookie Policy

Last updated: 25 September 2026

This Cookie Policy explains how Acoustic Matters uses cookies and similar technologies on acousticmatters.uk.

1. What are cookies?

Cookies are small text files that are stored on your computer, phone or other device when you visit a website.

They allow a website to remember information about your visit and can be used for purposes such as keeping items in your shopping basket, remembering preferences, analysing website usage and providing certain website functionality.

2. How we use cookies

We may use cookies for the following purposes:

Strictly necessary cookies

These cookies are required for the website to operate.

For example, we may use cookies to:

• Maintain your shopping basket

• Maintain your session

• Keep the website secure

• Remember security-related information

• Process an order

• Remember your cookie preferences

These cookies are necessary for the website's operation.

Preference cookies

Where used, these cookies remember choices you make on the website, such as preferences or settings.

Analytics cookies

Where enabled, analytics cookies help us understand how visitors use the website.

They may provide information such as:

• Number of visitors

• Pages visited

• Time spent on pages

• General navigation patterns

• Technical information about visitors' devices

We use this information to improve the website.

Marketing and advertising cookies

If we use marketing or advertising technologies, these may be used to measure advertising activity or understand interactions with marketing campaigns.

Non-essential cookies will only be used where the appropriate consent or other lawful basis is required.

3. Managing cookies

Where required, we will ask for your consent before placing non-essential cookies on your device.

You can also control or delete cookies using your browser settings.

Please be aware that disabling certain cookies may affect the functionality of the website. For example, disabling essential cookies may prevent the shopping basket or checkout from operating correctly.

4. Cookies used by our website

The following table describes the cookies currently used by the website.

This table should be updated whenever cookies or similar technologies are added or removed from the website.

5. Third-party services

Some services used by our website may place cookies or use similar technologies.

These may include, where applicable:

• PayPal

• Global Payments

• Google

Please refer to the relevant provider's privacy information for further details.

6. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to the website, cookies we use or applicable requirements.

The latest version will be published on this page.

7. Contact us

If you have any questions about our use of cookies, please contact:

Acoustic Matters
5 Canterbury Road, Sittingbourne, Kent ME10 4SG

Email: support@acousticmatters.uk